1 Information We Collect

At SavvyIntelliWeb, we collect information necessary to provide our budget compliance and financial management services. We're transparent about what we gather and why we need it.

2 How We Use Your Information

We use your information solely for legitimate business purposes related to providing our budget compliance services. Here's exactly how we put your data to work:

Service Delivery

• Analyzing your budget data to provide compliance recommendations
• Preparing customized reports and financial assessments
• Communicating with you about our services and your account
• Processing payments and managing billing information

Business Operations

• Improving our services based on client feedback and usage patterns
• Maintaining accurate client records for legal and regulatory compliance
• Providing customer support and technical assistance
• Conducting internal research to enhance our methodologies

3 Information Sharing and Disclosure

We don't sell your personal information to third parties. Period. We may share your information only in specific, limited circumstances that directly support our service to you.

Legal Requirements

We may disclose information when required by Canadian law, court order, or regulatory authority. We'll notify you about such requests unless legally prohibited from doing so.

4 Your Rights Under Canadian Privacy Law

Under Canada's Personal Information Protection and Electronic Documents Act (PIPEDA) and provincial privacy laws, you have several important rights regarding your personal information.

• Right to Access: Request a copy of the personal information we hold about you
• Right to Correction: Ask us to correct any inaccurate or incomplete information
• Right to Withdrawal: Withdraw consent for certain uses of your information
• Right to Complaint: File a complaint with the Privacy Commissioner of Canada
• Right to Explanation: Understand how we use your information in our processes

How to Exercise Your Rights

To exercise any of these rights, contact us at [email protected] or call +886 2 2805 7772. We'll respond within 30 days and may need to verify your identity to protect your information.

5 Data Security and Protection

We take data security seriously and implement multiple layers of protection to safeguard your information. Our approach combines technical, administrative, and physical safeguards.

Technical Safeguards

• End-to-end encryption for data transmission and storage
• Regular security audits and vulnerability assessments
• Multi-factor authentication for all team member accounts
• Automated backup systems with secure, off-site storage

Access Controls

• Role-based access permissions limiting who can view your data
• Regular access reviews and immediate deactivation of former employees
• Detailed audit logs tracking all access to client information
• Secure workspace policies for remote and office-based work

6 Data Retention and Deletion

We keep your information only as long as necessary to provide our services and meet legal requirements. Different types of information have different retention periods.

Secure Deletion Process

When retention periods expire, we securely delete your information using industry-standard data destruction methods. You can also request early deletion of certain information, subject to legal and regulatory requirements.

7 International Data Transfers

While our primary operations are in Canada, some of our technology providers may store data in other countries. We ensure all international transfers meet Canadian privacy standards and provide adequate protection for your information.

• All service providers must meet or exceed Canadian privacy protection standards
• We use contractual safeguards to ensure your data remains protected abroad
• You have the right to know where your information is stored and processed
• We regularly audit international partners for compliance with our privacy requirements

8 Website Cookies and Tracking

Our website uses cookies and similar technologies to improve your browsing experience and understand how visitors use our site. You can control cookie settings through your browser preferences.

Types of Cookies We Use

• Essential Cookies: Required for basic website functionality and security
• Analytics Cookies: Help us understand website usage and improve user experience
• Preference Cookies: Remember your settings and preferences for future visits

We don't use advertising cookies or share browsing data with advertising networks. Our analytics are focused solely on improving our services for current and potential clients.

9 Changes to This Privacy Policy

We may update this privacy policy periodically to reflect changes in our practices, technology, or legal requirements. We'll notify you of significant changes through email or prominent website notices.

• Minor updates (like contact information changes) will be posted directly to this page
• Material changes affecting how we use your information will trigger direct notification
• You'll have 30 days to review changes before they take effect
• Continued use of our services after changes indicates acceptance of the updated policy